Frequently Asked Questions

What are the benefits of an insulated garage door?

A garage door opening represents a large opening in your home’s thermal barrier. Insulated doors will help to reduce the amount of outside temperatures that enters your garage, thus reducing the amount of energy required to cool or heat your home. Insulated doors also reduce noise from the exterior of your home.

What maintenance is suggested for my garage or overhead door?

While we suggest a certified professional undertake any major repairs, there are some steps you can take to maintain your door. They are:

  • Periodically lubricate your garage or overhead door track. Call us to determine the best methods for lubricating your specific door.
  • Clean the frame’s weather stripping with vinyl cleaner and lubricate it once every other month with an appropriate product to keep the stripping pliable.
  • Inspect the rollers every six months and replace any that are worn or broken, or call us and have us replace them.
  • If you have a painted door, periodically paint the exterior to help protect it from the elements.
What safety features are included in a garage door?  

We take the safety standards established by the Underwriters Laboratories (UL), a global safety science and certification company, and ASTM International, a standards organization, very seriously in protecting not just vehicles, but our clients, their families and pets as well.

Most homeowners are familiar with photo eyes, but there are other safey features available as well. At the time of installation, we will be happy to discuss the safety features we offer.  

What should I know about garage door durability?

Garage Door Springs
A cycle is one full opening and closing action.
Garage door torsion springs are rated by cycle life, with 10,000 cycles as the industry standard minimum. Upgrades are available to around 100,000 cycles. The average spring breaks about every 7 to 12 years with average usage for the recommended product. If a garage door has two or more springs and one breaks, all springs should be replaced to maintain proper balance.

Garage Door Failure
The leading causes of garage door failure and/or replacement include lack of maintenance and being hit by vehicles.
A proper maintenance schedule for a garage door includes lubrication of the rollers, bearings, pulleys, and springs once a year; washing painted steel surfaces several times a year; painting or refinishing wood surfaces as necessary; and making proper adjustments to the counter balance system as necessary to maintain door balance. A properly balanced garage door should be able to be stopped mid-travel without drifting down or up when operated manually.

Do you offer a warranty?

We offer a 1 year limited warranty on workmanship. County Garage Door Co. warrants that the installation performed by its employees shall be free from defects in workmanship, under normal use and service, for a period of one year from the date of installation. Installations performed at Commercial, Industrial and/or Multi-family Dwellings will be warranted against defects in workmanship for a period of one year from the installation. Please contact us for our full warranty information.

Still have questions?